Frequently Asked Questions
Everything you need to know about shopping curated vintage.
How do you determine the condition of vintage items?
Each piece at Jamie Online Vintage undergoes a rigorous inspection. We categorize items as Mint, Excellent, or Very Good, and any minor flaws or signs of wear are clearly noted in the product description and photos.
What are your shipping rates and delivery times?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
Do you accept returns or exchanges?
Due to the unique, one-of-a-kind nature of vintage clothing, all sales are final. We provide detailed measurements for every garment to ensure a perfect fit before you purchase.
How can I be sure the item will fit me?
Vintage sizing often differs from modern standards. We include exact measurements (bust, waist, hips, and length) in every listing. We recommend measuring a similar garment you already own for comparison.
Are all items professionally cleaned before shipping?
Yes, all garments are professionally laundered or steam-cleaned using eco-friendly methods appropriate for the specific fabric and age of the piece.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.